Frequently asked questions
Does SubTrack need an account?
No. There is no sign-up, login or SubTrack account of any kind.
Where is my data stored?
In a database in the app’s private storage on your phone. SubTrack has no servers, so your subscriptions are never uploaded by the app.
Does SubTrack work offline?
Yes. Adding and editing subscriptions, totals, reports and reminders all work offline. Buying, restoring or re-checking Premium needs Google Play or the App Store to be reachable.
How do reminders work?
SubTrack schedules local notifications on your phone, by default 3 days before each renewal at 09:00. You can change the days per subscription and the time in Settings → Reminders. Your phone must allow notifications for SubTrack, and battery-saving settings can delay them.
What is the difference between Free and Premium?
Free covers up to 3 active subscriptions with reminders, reports, the built-in categories and JSON backups. Premium adds unlimited active subscriptions, custom categories, a 12-month renewal forecast, a largest-subscriptions report and CSV export.
How is the Premium subscription managed?
Through the store you bought it from. Google Play or the App Store handles payment, renewal, cancellation and refunds. You can cancel at any time in your store account settings.
What happens if I change phones or delete the app?
Because data is stored only on the device, deleting the app deletes your SubTrack data. Before changing phones, use Settings → Your data → Export backup (JSON), move the file to the new phone and import it there. Your Premium purchase can be restored with Restore purchases.
Does SubTrack back up automatically?
SubTrack itself does not upload backups. Your phone’s own system backup may include app data depending on your device settings. For a reliable copy, export a backup file yourself.
How do I restore my Premium purchase?
Open Settings → Premium → Restore purchases while signed in to the same Google Play or Apple account you used to buy it.
Can SubTrack find my subscriptions automatically?
No. It does not connect to banks, read e-mails or scan bills. You add your subscriptions yourself.
Does SubTrack convert currencies?
No. Totals are shown separately for each currency, because a reliable exchange rate is not available offline.